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Merchant Negative List

Transparency in merchant compliance and fraud prevention measures.

Overview

The wigope Merchant Negative List is a comprehensive database of merchants who have been suspended, terminated, or blacklisted from our payment gateway services due to policy violations, fraudulent activities, or other compliance issues.

This list is maintained to ensure the integrity of our payment ecosystem and protect legitimate merchants and customers from potential risks.

Purpose of the Negative List

🛡️ Fraud Prevention

  • • Prevent fraudulent merchants from accessing services
  • • Protect customers from potential scams
  • • Maintain payment ecosystem integrity
  • • Reduce chargeback risks

📋 Compliance

  • • Ensure regulatory compliance
  • • Maintain industry standards
  • • Protect legitimate businesses
  • • Uphold service quality

Criteria for Blacklisting

🚫 Serious Violations

  • • Fraudulent transactions or chargeback abuse
  • • Money laundering activities
  • • Violation of KYC/AML regulations
  • • Processing payments for illegal goods/services
  • • Identity theft or impersonation
  • • Repeated policy violations

⚠️ Policy Violations

  • • Failure to provide required documentation
  • • Misrepresentation of business activities
  • • Excessive chargeback ratios
  • • Non-compliance with terms of service
  • • Failure to maintain required security standards

🔄 Suspension Reasons

  • • Temporary compliance issues
  • • Investigation of suspicious activities
  • • Pending documentation verification
  • • System abuse or excessive API calls
  • • Non-payment of fees or charges

Blacklisting Process

1

Detection

Automated systems and manual reviews detect violations

2

Investigation

Thorough investigation of the reported violations

3

Notification

Merchant is notified of suspension/termination

4

Action

Account suspended/terminated and added to negative list

Prohibited Businesses and Activities

🚫 Strictly Prohibited Categories

The following businesses and activities are strictly prohibited and will result in immediate account termination and blacklisting. These categories are non-negotiable and no exceptions will be made.

1. Illegal Businesses

  • • Any business operating without proper licenses or permits
  • • Businesses involved in illegal gambling or betting
  • • Unlicensed financial services or money lending
  • • Counterfeit goods or intellectual property violations
  • • Illegal pharmaceuticals or controlled substances
  • • Human trafficking or exploitation services
  • • Weapons trafficking or illegal arms sales
  • • Money laundering or terrorist financing activities
  • • Tax evasion schemes or services
  • • Pyramid schemes or illegal multi-level marketing

2. Adult Content and Services

  • • Pornography or adult entertainment websites
  • • Escort services or adult dating platforms
  • • Adult content creation or distribution
  • • Sexually explicit material or services
  • • Adult toys or intimate products
  • • Adult webcam services
  • • Adult chat services or platforms

3. Unregulated Financial Services

  • • Cryptocurrency exchanges without proper licensing
  • • Unlicensed money transfer services
  • • Unregulated investment schemes
  • • Binary options or forex trading without licenses
  • • Unlicensed insurance services
  • • Peer-to-peer lending without proper registration
  • • Unregulated crowdfunding platforms
  • • Virtual currency trading without compliance

4. Gaming and Gambling

  • • Online casinos without proper licensing
  • • Sports betting platforms without permits
  • • Lottery services without government approval
  • • Skill-based gambling games
  • • Fantasy sports betting without compliance
  • • Online poker or card games for money
  • • Gambling-related affiliate programs

5. Pharmaceuticals and Health Products

  • • Prescription drugs without proper licensing
  • • Controlled substances or narcotics
  • • Unapproved medical devices
  • • Counterfeit medicines or supplements
  • • Unlicensed medical services
  • • Health products with false claims
  • • Unregulated stem cell treatments
  • • Medical tourism without proper compliance

6. Digital Products and Services

  • • Hacking tools or services
  • • Software piracy or cracked software
  • • Account selling or sharing services
  • • Bot services or automation tools for fraud
  • • DDoS attack services
  • • Malware or virus distribution
  • • Phishing tools or services
  • • Unauthorized streaming services

7. Travel and Transportation

  • • Unlicensed taxi or ride-sharing services
  • • Illegal transportation services
  • • Unauthorized travel booking services
  • • Fake travel documents or visas
  • • Unlicensed tour operators
  • • Illegal immigration services

8. Education and Certifications

  • • Fake degree or certificate services
  • • Academic cheating services
  • • Unaccredited educational institutions
  • • Plagiarism services
  • • Fake transcript services
  • • Unauthorized test preparation services

9. Other Prohibited Activities

  • • Debt collection services without proper licensing
  • • Credit repair services without compliance
  • • Unlicensed real estate services
  • • Fake news or misinformation services
  • • Unauthorized surveillance or spying services
  • • Counterfeit currency or documents
  • • Unlicensed security services
  • • Illegal waste disposal services
  • • Unauthorized data selling or brokering
  • • Services that promote hate speech or discrimination

How to Avoid Being Blacklisted

✅ Best Practices

  • • Maintain accurate business information
  • • Provide all required documentation promptly
  • • Monitor chargeback ratios
  • • Follow security best practices
  • • Comply with all terms of service
  • • Respond to support inquiries promptly

📚 Resources

  • • Read our terms of service carefully
  • • Review security guidelines
  • • Attend merchant training sessions
  • • Contact support for clarification
  • • Stay updated with policy changes

Contact Information

Need Help?

Contact our compliance team for questions about the negative list or to appeal a decision.

General Support

info@wigope.com

Policy Updates

This negative list policy may be updated periodically to reflect changes in regulations, industry standards, or our internal procedures. Merchants will be notified of significant changes through our usual communication channels.

Last Updated

This policy was last updated on April 30, 2026.